I contacted several chemical suppliers in Canterbury (as I'm a newbie pool owner) and Lynda at Poolside came back with the most helpful reply and comprehensive information. I went in-store today and was blown away by the level of customer service. Lynda was super helpful and full of excellent tips and advice. I now feel much more confident about managing my pool, and know that I can always go and see Lynda if I get stuck. Plus, the product range was excellent and prices were good too! I won't be going anywhere else - very impressed!!!